A: Providers can call:

IDHS child care automated phone system (800) 804-3833 or call Project CHILD (618) 244-2210.

A: Generally, two to four weeks from the submission of a completed child care certificate.

For questions about the length of time to get an initial payment, call Project CHILD at (618) 244-2210.

A: No.

A: Each parent is assigned a ‘copayment’ they are responsible for paying directly to the provider.

This amount is automatically deducted from the providers check before the check is issued.

A: A provider can charge the parent the same amount as they charge their private pay clients; however, the state will only pay the maximum amount set by the state.

If a provider charges more than the maximum amount the provider will need to contract with the parent to make up the difference.

A: Payment rate information can be found on the Illinois Department of Human Services website.

Please note: the providers who reside in our region are in “Group 2” counties. Payment rates for non-licensed care are the same for all counties.

A: Yes! Most people can.

Contact Direct Deposit at 217-557-0930 for more information. It usually takes a couple of payment cycles for this to begin.